Macmillan Publishing Services
- About Macmillan Publishing Services
- Why publishers choose Macmillan Publishing Services
- MPS Client Services
Macmillan Publishing Services offers publishers one of Australia’s
most efficient and effective distribution service allowing clients to
concentrate on and achieve their primary goals - publishing and
promoting their list.
About Macmillan Publishing Services
Macmillan Publishing Services (MPS) and Macmillan Distribution Services (MDS) handle over 50 publishers who specialise in a wide variety of publishing including trade, academic, schools, and children’s books.
Why publishers choose Macmillan Publishing Services
MPS are a proven major supplier in the book industry and offer our client publishers:
- Specialist book distribution
- Reliable & consistent service
- Sophisticated picking & packing equipment
- Radio frequency and pick to light technology
- Full track and trace facilities
- Electronic links with major freight carrier and proof of delivery access.
- Extended capacity
- Available space to cater for large clients
- Strong IT support
- On site programmers
MPS Client Services
MPS Client Services is dedicated to the support of our distributed publishers. Each client is assigned a designated client administrator who acts as the main point of contact for business to business communication. We provide and facilitate:
- A single point of contact maintaining continuity in communication.
- Channelled communication to all operational areas of Macmillan.
- Highly trained administrators with a wealth of experience in assisting the activities of publishers, as well as an intricate knowledge of MDS’ internal systems.
- Regular and fully managed publisher liaison meetings to review current and future business activities.
- Reporting delivered as per requirements.
- Secure access to Macmillan’s computer system for live information.
- Support and advice in the completion of any ancillary work required as part of the publisher’s activities.
- Experience in the management of distribution transfer, MPS follow a carefully planned and executed implementation to ensure minimum disruption to customers for publishers moving to MDS.
- A consistent, effective and efficient service supported by senior MPS/MDS management, providing the highest levels of support to all distributed publishers.
MPS provides an efficient and effective distribution service, allowing the client to concentrate on and achieve their primary goals - publishing and promoting their list.
Macmillan Publishers Australia 2009.